Privacy policy.

Effective Date: 02/13/2025

1. Introduction

Welcome to Healing with Maite ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book services, or interact with us.

By using our website or services, you agree to this Privacy Policy. If you disagree, please do not use our site.

2. Information We Collect

We may collect the following types of information:

a. Personal Information (Provided by You)

When you book a session, fill out a form, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers like Square or PayPal)

  • Postpartum-related information (collected via intake forms)

b. Automatically Collected Information

When you visit our site, we may collect:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on pages

  • Cookies and analytics data (via tools like Google Analytics)

3. How We Use Your Information

We use your information to:
Provide and improve our services
Process bookings and payments securely
Respond to inquiries and provide customer support
Send important updates, such as appointment confirmations
Improve website performance through analytics

We never sell or share your personal data with third parties for marketing purposes.

4. How We Protect Your Information

We implement security measures to protect your data, including:

  • Secure third-party payment processors (e.g., Square, PayPal)

  • Encrypted communication (SSL certificates)

  • Restricted access to personal data

However, no online system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Third-Party Services

We may use third-party tools for payment processing, email marketing, or analytics. These providers have their own privacy policies, and we encourage you to review them.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can disable cookies in your browser settings, but some features of our site may not function properly.

7. Your Rights

Depending on your location, you may have the right to:
Access, update, or delete your personal data
Opt out of marketing emails (unsubscribe link provided)
Request a copy of your personal information

To exercise these rights, please contact us at info@healingwithmaite.com

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated Effective Date.

9. Contact Information

If you have any questions about this Privacy Policy, you can contact us at:
📧 info@healingwithmaite.com