Refund Policy.

At Healing with Maite, we are committed to providing thoughtful, high-quality postpartum coaching and energy healing services. Due to the nature of our offerings, we have the following refund policy in place:

1:1 Strategy Session (Single Session Booking)

  • All sales for the 1:1 Strategy Session are final.

  • If you need to reschedule, you may do so up to 24 hours before your scheduled session. No refunds will be issued for missed or canceled appointments.

6-Week Coaching Program

  • A non-refundable deposit is required to secure your spot in the program.

  • If you choose to withdraw from the program before it begins, you may request a partial refund (minus the deposit) if notice is given at least 7 days before the start date.

  • No refunds will be issued once the program has started. However, you may request to pause your participation and resume at a later date (within 6 months) if unexpected circumstances arise.

Late Cancellations & No-Shows

  • For all coaching sessions, cancellations made within 24 hours of the scheduled time are considered late and will not be eligible for a refund or rescheduling.

  • If you do not show up for a scheduled session without notice, the session is considered forfeited.

Chargebacks & Payment Disputes

  • By purchasing a service from Healing with Maite, you agree to this refund policy and understand that chargebacks and payment disputes should not be initiated as a way to bypass these terms.

  • If you have concerns about your purchase, please reach out to info@healingwithmaite.com before initiating a dispute. We are happy to discuss possible solutions.

  • Unauthorized chargebacks may result in being prohibited from booking future services.

Exceptional Circumstances

  • We understand that life happens. If there are extenuating circumstances (such as a medical emergency), please contact us at info@healingwithmaite.com to discuss possible accommodations.

Disclaimer

  • Our services are not a replacement for medical, psychological, or mental health care. If you are experiencing a medical or mental health crisis, please consult a licensed healthcare provider.

  • By booking a session, you acknowledge that you are responsible for your own well-being and decision-making throughout the coaching process.

By purchasing services from Healing with Maite, you acknowledge and agree to these refund terms.